We are thrilled that you have decided to purchase BeautyDNA as a gift for someone who loves beauty! We take our work of matching our subscribers with beauty products they’ll fall in love with seriously, and can’t wait for your gift to arrive and for the exciting journey you are about to share.
We want to make sure you understand some important terms and conditions related to the BeautyDNA gift program. Please read this Gift Policy carefully and know that you can always contact us with any questions—your satisfaction is very important to us! You can reach us at CustomerCare@BeautyDNA.com or at 212-842-1306. We are always happy to help you.
When you purchase your gift, the Giftee will be required to accept BeautyDNA’s subscriber terms and conditions before being able to participate in this one-of-a kind beauty product discovery program.
Since BeautyDNA is a subscription program and we allow users to cancel at anytime, there is no set cost for a gift subscription. As such, when you make your purchase, you will be asked to determine the number of months you would like the gift subscription for. The current monthly subscription rate will be multiplied by the number of months you select to determine the total gift cost.
There is no expiration as to when the Giftee can take advantage of your gift. So, you don’t have to worry about someone running out of time to take advantage of the gift you have sent them. With that in mind, please know that once you purchase your gift, the charges will be applied and if the Giftee does not register with BeautyDNA for a certain amount of time, or at all, the total charge is non-refundable.
As with all gift subscriptions, we can’t guarantee that the Giftee will take advantage of the gift, however, please know that we do all we can to encourage the Giftee to redeem your gift through email outreach. As such, it is critically important that you enter that Giftee’s email address correctly. We are not responsible if you provide us with an undeliverable or incorrect email address for the Giftee.
Finally, please know that we cannot be responsible for email delivery directed to junk mail folders or the like. If the out-reach emails are blocked in someway, we will most likely not be aware. Therefore, we encourage you contact the Giftee and confirm the gift receipt.
Again, feel free to contact us with any questions at CustomerCare@BeautyDNA.com or at 212-842-1306. Thank you for being one of our fans!